Social Security: Need to do business with Social Security over the holidays? Go online!
There’s a lot to do during the holiday season. Probably the last thing on your list is spending precious time at a Social Security office, waiting to conduct business, especially if you don’t need to.
The busiest times for Social Security field offices and the agency’s toll free telephone number are early in the week and early in the month. So if your business can wait, it’s best to contact us at other times. The same is true during the holiday season – especially the week between Christmas and New Year’s. If you must do business with Social Security during the holidays, you may experience more busy signals on the telephone and longer wait times in local offices.
There’s an even better way to conduct your business: online at http://www.socialsecurity.gov. There you’ll find a wealth of information and online services. For example, you can apply online for Social Security benefits or for Medicare, and then you can check on the status of your pending application. If you’re already a Social Security beneficiary, you can go online to change your address, phone number, or your direct deposit information, get a replacement Medicare card, or request a proof of income letter.
Visit our Web site at http://www.socialsecurity.gov and save yourself a call or a trip to our office. But if you do need to speak to a Social Security representative one-on-one, we’ll be there for you.
kathy petersen is the public affairs specialist for south dakota and eastern wyoming. you can write her c/o social security administration, 605 main, suite 201, rapid city, sd, 57701 or via e-mail at firstname.lastname@example.org. next week kathy shares some new year’s resolutions for 2011.
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